Executive Committee

Sage Claims Solutions Inc.

Christine Andrews (FCIP, CRM) is a licensed adjuster and the President of Sage Claims Solutions Inc., a firm that specializes in subrogation.  She began her career as a property adjuster in 1998 and has held several specialized claims, leadership, and risk management positions since then.  She has specialized in subrogation since 2011, founding Sage Claims in 2016.  Christine lives in Hamilton with her husband, twins and 2 pugs.  She loves documentaries, travel, and poker. Christine also serves on the board of a local non-profit childcare organization.

Travelers

Nicole Mitchell (BA, M.Ed, CIP) is an experienced insurance professional specializing in general liability at Travelers. With a strong passion for training, learning and development, Nicole actively seeks opportunities to mentor others and foster a culture of continuous improvement. Nicole lives in Delhi with her partner, daughter and pup, Rio. Outside of work, she is an avid reader, fitness enthusiast, and enjoys true crime documentaries.

Trupanion

A highly accomplished Chartered Insurance Professional (CIP) and Certified Fraud Examiner (CFE) with a distinguished career in risk and fraud management within the Property & Casualty (P&C) and Pet Health Insurance sectors. With extensive expertise, Melissa has played a key role in shaping fraud detection strategies and optimizing enterprise risk management practices.

She began her career as a veterinary technician, leveraging her technical knowledge into pivotal claims and underwriting positions with a leading pet health insurance startup. This transition sparked her deep interest in the insurance industry’s operational and risk mitigation aspects, where she has consistently delivered results that enhance business performance and resilience.

Outside of her professional endeavors, Melissa enjoys exploring Canada’s breathtaking wilderness, riding motorcycles, and refinishing furniture, reflecting her hands-on, creative spirit.

Travelers

Jennifer Hamu, B. Soc., CIP, CRM is a Claim Manager – General Liability at Travelers Canada. She began her career as an independent adjuster in 2010 and has held positions of increasing responsibility over the years. A trained all-lines adjuster, Jennifer specializes in risk management and general liability matters including complex litigation. Jennifer lives in the waterfall capital of Ontario – Hamilton with her husband, two sons and fur-baby, Stella. A self-proclaimed insurance nerd, she’s deeply involved in the insurance community and is always ready to discuss what she’s reading.

Agro Zaffiro LLP

Nicole Chutko is an associate in the civil litigation group at Agro Zaffiro. Her practice consists primarily of insurance defence work, including the defence of motor vehicle accident claims, property claims, product liability claims, ancient sexual abuse claims, and tort claims against municipalities, property managers, supermarkets, and other public institutions. Nicole lives in Hamilton with her partner and their two miniature golden doodles. Outside of work, her interests include travel, nature walks, and binge-watching reality TV shows.